Highlander  have demonstrated time and time again that they understand our business and IT challenges resulting in a strategic relationship.’

 

As the world of I.T moves faster and faster and business are innovating in many amazing ways, it is very important that your business uses its technology investments wisely. Any investment made must achieve the outcome it was intended to accomplish.

Because it is so important to understand how I.T solutions can directly support your business initiatives, we have gone beyond providing you just a team of people to help, but rather a team that can understand your business and provide clear business outcomes for the technology investments you make.

IT budgets have remained static for the last few years, but operations budgets and spending on technology is growing at an average of 10% annually. Operations budgets are growing, in part, because these groups are able to quantify ROI on their technology investments. Demonstrating technology ROI is a big challenge – so how can we help you be better at this?

Our job is to clearly understand not just the business priorities, but also the associated goals and metrics for each and every project. If these goals aren’t clear, we will develop these with your team, to ensure that you get the clarity you need before starting the project.

Success through teamwork!

APPLICATIONS

Applications – the core of many of your business processes. Your applications help you manage your customers experience, either directly or indirectly. They ensure compliance, enable future growth through product and service innovation and enable you to gain that commercial advantage. Highlander help your applications deliver this. From the platforms they run on, to the devices they are delivered on. We look in detail at what you and your business want to achieve and the needs associated to this, before looking at the technology. In this way you enable your applications to deliver your business goals. Application delivery crosses all of the core solutions detailed within this page, so be sure to keep reading to learn more about how we approach each element.

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DATA

Data is a building block for every business. Working with us to understand how your business generates and uses data is how we profile your Data DNA. Because there is no one size fits all approach, it is key to the way we work together. Once we both understand why, what and how your data is used, we can plan around your business goals and discover how to make more use of your data. Our aim is to enable you to gain competitive advantage, improve processes and enhance your customers experience.

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INFRASTRUCTURE

Connected businesses need the right infrastructure in place, or the applications that you are using start to fall short of delivering what you need them to. As such your network infrastructure is as important as your compute and storage systems in terms of application delivery. Add in other applications such as voice and video, and the capability of your infrastructure can rapidly outstrip it’s ability. If  you want to be able to offer good quality connections to your visitors and clients, have you got the right infrastructure in place. We understand this and will work with you on this.

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COMMUNICATIONS

The way the human race communicates has changed. Is it time for you to change the way you communicate with your clients and across your business? It is no longer necessary to drive or fly thousands of miles to see a client, when you can open an app and be there face to face, collaborating with colleagues, partners and clients from the comfort of your own kitchen, or hotel room, or branch office, or client office. With access to the right applications and tools you can make this happen. The only thing we need to know is how you want to communicate across your business and with your clients.

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SECURITY

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How important is your data? How much is it worth to you? How much is the loss or theft of your data going to cost you? Financial? Reputation? Future business? Client trust? So just how safe is your data? Most companies don’t know. From physical to virtual security, you have to take all into account to protect your data. If you hold someone else’s data then you must be absolutely sure it is safe. You can find out by talking to us. You can ask us to find out if you are secure.

Before it is too late.

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SERVICES

You have a strategy for combining your own data, applications, compute and infrastructure resources together to  deliver services to your business. How do you turn this into a viable working, live production solution? By engaging the right people, with the right knowledge, skills and experience to deliver.
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PRINT

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Managing the printing needs of your business is a thankless task. Resource time spent on paper jams, toner ordering and replacement, the ‘I can’t print’ questions all add up. The toner ordering alone is a minefield that most clients only tread through if they absolutely have to. Consolidated consumable ordering, managed print services and keeping your printer fleet relevant to your business needs are areas that could be of help to you. The hidden costs of print are well known to most businesses, but very few take the steps needed to get print under control. Take a simple step and talk to us and our specialists will be right by your side to help.

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COMPUTE

The power behind the application. At least it should be. It could be. When it isn’t then you need to talk to us. Our specialists can take your application needs and turn it into a compute solution that delivers your applications. We won’t just consider compute though. Our specialist team works together to bring all the elements of Data, Applications, Infrastructure, Unified Comms, Security, and Cloud to ensure your compute resource is right for all aspects. It also means that if you can do something a little differently, to bring extra benefits and savings to your business, you have the options there.

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To deliver the right solution, you need the right partners.
That’s why we invest in partnerships with the right vendors.